Frequently asked questions

1. What does your trading company do?

We source, buy, sell, and distribute goods globally, connecting manufacturers with buyers while handling logistics, documentation, and compliance.

2. What products do you trade?

We deal in [Honey, Commodities, Food product], depending on market demand and sourcing capabilities.

3. Where do you source your products from?

We partner with manufacturers and suppliers from India, ensuring quality and competitive pricing.

4. Do you have a minimum order quantity (MOQ)?

Yes, MOQ depends on the product and supplier. We can negotiate based on your needs.

1. How do I place an order?

You can contact us via email/website/phone, and our sales team will guide you through the process.

2. What payment methods do you accept?

We accept bank transfers, letters of credit (L/C), and other secure payment methods (e.g., PayPal, escrow for smaller orders).

3. What are your payment terms?

Terms vary (e.g., 50% advance, 50% before shipment), but we can discuss flexible options based on order size and trust.

4. Do you offer discounts for bulk orders?

Yes, bulk orders often qualify for discounts—contact us for a tailored quote.

1. How do you handle shipping?

We arrange logistics (air, sea, or land freight) and manage customs clearance for smooth delivery.

2. What are your shipping costs and delivery times?

Costs depend on weight, destination, and shipping method. Delivery times vary (e.g., 7–30 days for sea freight).

3. Can I track my order?

Yes, we provide tracking details once the shipment is dispatched.

4. Do you handle customs and import duties?

We assist with documentation, but import duties are the buyer’s responsibility unless agreed otherwise.

1. How do you ensure product quality?

We inspect goods before shipment and work with certified suppliers. Third-party inspections can be arranged.

2. Are your products compliant with Indian regulations?

We ensure products meet international standards (e.g., FSSAI, CE, FDA), but buyers should verify local compliance.

3. What if I receive defective goods?

Report issues immediately with evidence. We offer replacements/refunds per our warranty policy.

1. Can I become a distributor/reseller for your company?

Yes, we welcome partnerships. Contact us for distributor agreements and terms.

2. Do you provide product certifications or sourcing reports?

Yes, we supply necessary documents (e.g., COO, test reports) upon request.

3. How do you handle disputes?

We aim for fair resolutions via negotiation, mediation, or legal means if necessary.

4. Are you looking for new suppliers?

Yes, we evaluate reliable suppliers. Submit your company profile and product details for review.

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